This policy explains how Meshesha Robel ("we") handles personal information collected through privatemortgageagent.ca. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario requirements for mortgage brokerages.
Information we collect
- Contact details you provide: name, email, phone.
- Details about your mortgage inquiry: request type, property city, estimated value, amount needed, timeline and message.
- Basic technical data such as browser type and pages visited, used to keep the site secure and working.
How we use it
- To respond to your inquiry and assess your mortgage needs.
- With your further consent, to share your file with prospective lenders and related professionals (appraisers, lawyers) to arrange financing.
- To meet regulatory, record-keeping and anti-fraud obligations.
We do not sell personal information.
Storage and security
Form submissions are stored in a secured database with access restricted to authorized personnel. Please do not send identity documents or financial statements through the website form.
Retention
We keep information only as long as needed for the purposes above or as required by law and brokerage record-keeping rules.
Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent, subject to legal and regulatory limits. Contact MROBEL@MESHESHAGROUP.COM.
Brokerage
Meshesha Robel, Mortgage Agent Level 2 (FSRA Mortgage Agent License #M15001135). Mortgage Alliance (FSRA Brokerage #10530).